Ongoing Support

Mobile App Maintenance and Support

Your app is live, but the work doesn't stop. OS updates break things. Crash rates creep up. Dependencies go stale. We keep your mobile app healthy so you can focus on growth.

99.5% Crash-free Target
24h Critical Response
10+ Apps Maintained
Same Day OS Update Testing

Trusted by teams at

RE-AK Technologies Trackforce Kaira Technologies CLEIO

Why Apps Need Ongoing Maintenance

Launching is the beginning, not the end. Without active maintenance, mobile apps degrade faster than web applications.

What Happens Without Maintenance

Mobile apps have a unique fragility: they run on hardware and OS versions you don't control.

  • iOS/Android updates break existing functionality
  • Crash rates climb as new devices enter the market
  • Third-party SDKs deprecate and stop working
  • App Store policy changes require code updates
  • Performance degrades as data volume grows
  • Security vulnerabilities emerge in dependencies

What Active Maintenance Gives You

A dedicated team that watches, tests, and fixes before users notice:

  • Same-day testing when new OS betas drop
  • Proactive crash monitoring with root-cause analysis
  • Dependency updates on a regular cadence
  • App Store compliance kept current automatically
  • Performance profiling and optimization each quarter
  • Security patches applied within 48 hours of disclosure

What's Included

Everything your mobile app needs to stay healthy, compliant, and performant, month after month.

OS Compatibility

We test your app against every iOS and Android beta release. When something breaks, we fix it before the public release ships to your users. No surprises on launch day.

Crash Monitoring and Resolution

Continuous crash monitoring with automated alerting. When crash-free rate drops below threshold, we investigate, diagnose, and ship a fix, often before users report it.

Performance Optimization

Quarterly performance audits covering startup time, memory usage, battery impact, and network efficiency. We identify regressions and optimize proactively.

Dependency Management

Regular updates to third-party SDKs, libraries, and toolchains. We test each update in isolation, catch breaking changes, and keep your app off deprecated APIs.

Security Patching

Monitoring CVE databases and dependency advisories. Critical security patches are applied and tested within 48 hours. Non-critical patches rolled into the next maintenance cycle.

App Store Compliance

Apple and Google change policies regularly. We track policy updates, assess impact on your app, and make required changes before your app gets flagged or removed.

Bug Fixes and Minor Improvements

A monthly allocation of development hours for bug fixes, small UI improvements, and minor feature tweaks. Keeps the app moving forward without a full engagement.

Monthly Reporting

Clear monthly reports covering crash rates, performance metrics, completed work, upcoming risks (OS releases, SDK deprecations), and recommended actions.

Maintenance Plans

Choose the level of coverage that matches your app's complexity and user base.

Essential

For stable apps that need basic monitoring and OS compatibility.

  • Crash monitoring and alerting
  • OS compatibility testing (major releases)
  • Security patch monitoring
  • Quarterly dependency updates
  • Monthly status report
  • 5 hours/month bug fix allocation

Best for: MVPs, internal tools, low-traffic apps

Enterprise

For mission-critical apps where downtime directly impacts revenue.

  • Everything in Professional
  • Dedicated maintenance engineer
  • Continuous performance monitoring
  • Security audits each quarter
  • Priority escalation path
  • Weekly sync calls
  • 30+ hours/month development allocation

Best for: Fintech, healthcare, workforce management apps

How We Get Started

Onboarding is fast. We can start monitoring your app within the first week.

App Audit

We review your codebase, crash history, dependency health, and current monitoring setup. We identify immediate risks and quick wins.

Monitoring Setup

We configure crash reporting, performance monitoring, and alerting. If you already have tools in place, we integrate with them.

Baseline Report

A comprehensive health report covering current crash rates, performance metrics, dependency status, and OS compatibility. This becomes our benchmark.

Ongoing Maintenance

Monthly cycles of monitoring, testing, patching, and reporting. We flag risks before they become problems and fix issues proactively.

Platforms and Technologies

We maintain apps built with any major mobile technology stack.

iOS Native

Swift, Objective-C, UIKit, SwiftUI, Core Data, HealthKit, BLE frameworks

Android Native

Kotlin, Java, Jetpack Compose, Room, WorkManager, Play Services

React Native

TypeScript, Expo, native modules, bridge maintenance, upgrade support

Flutter

Dart, platform channels, plugin maintenance, SDK upgrades

CI/CD Pipelines

Fastlane, GitHub Actions, Bitrise, Xcode Cloud, automated testing

Monitoring Tools

Firebase Crashlytics, Sentry, Datadog, New Relic, custom dashboards

Frequently Asked Questions

We didn't build our app with you. Can you still maintain it?

Yes. Most of the apps we maintain were built by other teams. We'll do a thorough codebase audit during onboarding to understand the architecture, identify risks, and get up to speed quickly.

What happens when a new iOS or Android version drops?

We test your app against beta releases as soon as they're available (usually same-day for Professional and Enterprise plans). If we find issues, we fix them and have an update ready before the public release.

How do you handle critical production issues?

Professional and Enterprise plans include 24-hour response for critical issues (crash spikes, data loss, security vulnerabilities). We diagnose, fix, and push an expedited App Store review when needed.

Can maintenance hours roll over month to month?

Yes, unused development hours roll over for up to 2 months. This gives you flexibility for months where more work is needed without losing hours in quieter months.

What if we need more development hours than our plan includes?

Additional hours can be purchased at any time. If your needs consistently exceed your plan, we'll recommend upgrading to the next tier since it's usually more cost-effective.

Do you handle App Store submissions?

Yes. We manage the full release cycle including build preparation, App Store Connect/Play Console configuration, review submission, and handling any review rejections or compliance requests.

What's the minimum contract length?

We recommend 6 months minimum to see meaningful results, but we offer month-to-month agreements after an initial 3-month onboarding period. No long-term lock-in required.

Stop Worrying About Your App's Health

Let us handle the maintenance while you focus on what's next. We'll start with a free app health audit.

info@devsflow.ca